Is Skybroadband Much Better Than Any Internet Provider?

I don't know what came into my mind when I subscribed to Sky Broadband. Maybe because I'm too tired about the poor service provided by Smart Bro these past few months ago or I just want to try something different this year. 

In my previous blog, I talked about Smart Bro - how happy I was that time (the first few months) when I started with them. It was just great and I always had a positive impression about their services. That's why I remain loyal to them in the span of 7 years. Imagine, seven years of being a loyal subscriber! 

But then as time fly, their service instead of going better became worsen! Connection are sometimes interrupted, on and off and no signal at all. To tell more about it is a long story. It doesn't matter anymore if you're an old or loyal subscriber as long as they got new ones who don't know much about their way of maintaining their customer or providing satisfactory performance.

Then my wife told me about SkyBroadband agent which came by the house this week. I've heard about this through my relatives and somehow read some articles - usually a review. Only SmartBro, Globe broadband, Bayantel have entered our vicinity, so I am happy to hear they're in. So, I told her to send a message to the agent to visit us and talk about their services. 

The agent explained to me how their package is better than Smart Bro or Globe Broadband. He said that the direct cable connection is faster than that of a canopy or antennae. For P1,000 pesos (1 Mbps unlimited plan) as initial payment, you could easily have your connection within a few hours. No installation fee and with just a couple of documents needed such as a proof of billing and Identification Card, they will line you up for installation. Mine was done in just a couple hours after our conversation. Aside from that, you could get a Flexi Gift Cheque worth 2,000 under the promo period which is automatically applied to your account when you subscribe. It means you could get two months free internet usage. 

The package is offered to all existing Sky Cable subscriber and non-existing alike. 

Perhaps, this is the greatest deal you could have as a subscriber. That is why I never got a thought or two and spontaneously agreed to have it installed in just a few hours. 

Installation is done in few hours with two men working together. I already had an internet connection tested and verified. YouTube plays faster than before and browsing the web was fast enough with their 1 Mbps package plan. That's why my son enjoyed watching movies from YouTube. How much more if I did subscribe to 1.5 mbps, 2 mbps, 10 mbps and 15 mbps! Well enough, I'm satisfied with 1 Mbps unlimited plan. It's been a week already that we enjoy the speed and smooth connection with Sky Broadband. And I hope Sky Broadband are true with their ads and provide much better services in the future than the others.

Here is the speed test for 1 Mbps unlimited plan.

Slow Internet Connection?

Few days ago, I experienced so much trouble with my internet connection. I've been a subscriber of smart Bro for 7 years now. The past years, I've fully enjoyed their service and the speed it offers. There seems no problem at all in the beginning but as years go by, I encountered slow connection as well as on and off connection. I'm frustrated and not satisfied anymore but opted to continue my subscription because other internet providers are more worse than this like Globe, W-Tribe, Bayantel etc., the way I heard from different subscribers. I don't have any other choice but to wait for the better one (sad).

In fact, I never asked for a rebates on the monthly bill for the unused hours or days lost during the service. I never complained much as I want to, for I assume that they are monitoring on it. And I know that they are committed to providing better internet service. And I pay for it and expect good service in return.

Yesterday, I made an authorization letter for my wife to avail of retention Plan 749 available for the old subscribers who are outside the lock-in period. Meaning, they are giving these as a rebate for continues patronage of their service. Therefore, I will be paying P749 next month instead of P999 pesos monthly. This is surely a rebates! I'm Glad it was approved.

Few reasons I found out why slow connection occurs (I'm not talking to one providers alone but to all of them).

1. An exceeding number of subscribers in each base. If a certain base exceeded in numbers, of which the total speed is divided among them, then a slow connection occurs. Consider those who owns an internet cafe with a lot of units. 
2. Incorrect position of the unit or they call as Canopy. 
3. Weak Signal. 
4. Poor location of the subscribers. 
5. Defective unit either the canopy, router or LAN card. 

Still, I'm hoping for a better internet service that will satisfy the demand of some internet users.